Men’s
Bracelet
Chain
Ring
Women’s
Anklet
Bangle’s
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RingQuestions & Answers
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SHOPPING INFORMATION
Delivery charges for orders from the Online Shop?
Delivery charges depend on the destination and the order amount. Free shipping may be available for certain orders. Charges are calculated during checkout.
How long will delivery take?
Orders are processed within 1-3 business days and shipped with estimated delivery times varying by location. You will receive tracking information via email once your order is shipped.
What exactly happens after ordering?
Once your order is placed, you'll receive a confirmation email. As soon as your item ships, a notification with tracking details will be sent.
Where can I view my sales receipt?
Your sales receipt is available in your account under "Order History." You can also find it in the confirmation email sent after purchase.
How do I add a gift receipt to an order?
At checkout, you can choose the "Gift Receipt" option, ensuring prices are not displayed in the package.
How long do I have to return an order?
You have 05 days from the date of delivery to return an item. Ensure it’s unused and in original packaging.
PAYMENT INFORMATION
How is the recipient reimbursed?
For returns, we process refunds back to the original payment method. Gift recipients may receive store credit.
Can I be reimbursed through the original payment method?
Yes, refunds are processed through the original payment method. Please allow 5-7 business days for processing.
Can the country receiving the shipment be different than the country of purchase?
Yes, shipping can be arranged to a different country from the billing address. Ensure to select the right delivery country at checkout.
But first, check if shipping to that country is available.
How can I return an item?
Simply contact our customer support and follow the provided instructions for shipping the item back.
Will I receive the same product that I see in the picture?
Yes, we strive to deliver items exactly as shown. However, minor variations may occur due to lighting or screen settings.
Will you restock items indicated as “out of stock?”
We frequently restock popular items. You can sign up for notifications on any out-of-stock items for updates.
ORDERS AND RETURNS
Delivery charges for orders from the Online Shop?
hipping fees are based on your location and order value. Free shipping may be available on certain orders during promotions. Costs are shown during checkout.
How long will delivery take?
Typically, orders are processed within 1-3 business days. Delivery time varies by location, and you’ll receive a tracking number once your order has shipped.
What exactly happens after ordering?
Upon placing an order, you will receive an email confirmation. Once shipped, you’ll get tracking information to follow your package's journey.
How Long Do I Have to Return an Order?
You have 05 days from the delivery date to return items. The items should be unused and in their original packaging.
Can I Exchange an Item?
We only offer exchanges if the item is defective or damaged. If you need to exchange it for the same product, contact our support team for assistance.
How Can I Return an Item?
To initiate a return, contact customer support, and they will guide you through the return process. Return shipping costs are non-refundable, and it's recommended to use a trackable shipping service.
What Should I Do If My Product is Damaged or Defective?
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.
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